Voice Cloud Software Provider

Voice Cloud Software Provider

Omnichannel Extensibility

Voice and digital communication channels
in one platform

Your customers need more than voice

With Comm100, expanding your voice system has never been easier. All channels and AI automation are included. Easily build upon your existing capabilities with Comm100 digital messaging and automation. Our solution is marketplace ready, allowing you to add the channels needed while leveraging your existing user interface.

Easily integrate

Comm100 offers embedded feature configuration allowing easy third-party integration. Easily extend the capabilities of your existing solution with off-the-shelf integrations and a highly flexible set of APIs.

Quick time to market

Remove the time and talent burden of building your own product – a small investment offers you the quickest time to market with Comm100.

Learn how easy it is to get started, check out our API documentation.

“What could have taken us years, literally took us minutes. Combining our unified communications technology with the Comm100 platform allowed us to extend our capabilities with features like data analytics and AI-powered chatbot, offering us a huge advantage in the market place – for both growth and customer retention. We have grown our pipeline 50% in 6 months by being able to extend voice with a platform that offers all communication channels and gives our customers the opportunity to choose the channel (s) that is best for them and right for the occasion. And – we are just getting started! ”

– David Liu, CEO and Founder, Deltapath.

Reduce attrition & drive growth

In today’s economy, retaining customers is more important than ever. Comm100 is the go-to solution to address product gaps driven by digital transformation. Safeguard your business with a complete solution by extending your VoIP contact center solution with AI, omnichannel and the ability to offer more customer data. Integrate a proven platform with your VoIP contact center solution and make attrition less likely, and growth more possible!

Sales enablement and marketing support for Comm100 partners

Customized learning experiences for every partner, supporting materials and support based on the customers they serve down market.

Customer support

Comm100’s platform is an easy to implement customer support solution offering real-time communication via live chat, ticketing and messaging, and knowledge base – all wrapped up within one connected console. The same console that we provide our support on. You and your customers can rest assured that the support you need, when and where you need it, will always be there because we are always-connected.

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Add the features your customers have been asking for

Voice Bot

An AI-powered virtual assistant that communicates with customers via speech through digital voice and telephony channels. Easily update, manage and automate the voice channels supporting customer service workflow while providing 24/7, engaging support that customers want – anytime, anywhere.

Chatbot

software and automation tools for your customers and your agents. Smart, capable, and personalized automation to handle 80% of customer needs.

True Omnichannel

Extend your voice capabilities so that customers can connect wherever and whenever it’s convenient for them. That means a seamless experience across web, social media, SMS & email.

Iron clad privacy & security

Meet complete security and compliance requirements. Comm100 has data centers located in Canada, the US, and Europe, and audited compliance to the broadest range of certifications.

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