The Path to Digital Customer Experience Excellence
Comm100, leaders in digital omnichannel customer engagement, is in partnership with Ultimate Communications, who specialises in providing digital transformation efforts throughout Southern Africa. The partnership offers a competitive advantage to education, government and commercial organizations who need to transform their digital approach to meet client experience and communication expectations.
As Customer Experience (CX) grows as a differentiator, financial, education and the healthcare sectors must establish formal CX strategies to remain competitive.
The Power of Great Customer Service
93%
of customers are likely to make repeat purchases with companies who offer excellent customer service
Source: Hubspot
The Cost of Poor
Customer Service
50%
of customers say they would switch to a new brand after one bad experience.
The numbers speak for themselves, check out our ROI Calculators.
Talk to our partner team today!